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When We Are Closed

If you need medical help fast but it’s not an emergency call 111 (You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency). You will be assessed, given advice and directed straight away to the local service that can help you best. Calls to NHS 111 are free from landlines and mobile phones and is available 24/7, every day of the year.

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • the GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help.

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website